Polish your silver gently with a soft cloth after each wear to keep it shining. For a deeper clean, mix mild soap with warm water, wash the piece carefully, rinse it well, and then dry it with a clean cloth. Following this routine regularly helps maintain your jewelry’s luster and prevents tarnishing.
Avoid harsh chemicals, tissues, or abrasive cleaners because they can scratch or dull the surface. Also, always remove your silver jewelry before swimming, bathing, or applying lotions and perfumes. This prevents damage and keeps your pieces looking their best.
Keep your silver in a dry, airtight pouch or a jewelry box. Store pieces separately to prevent scratches and limit exposure to air and moisture, which can cause tarnishing. With consistent care, your jewelry will remain beautiful for years.
We accept returns within 30 days of purchase for a full refund, as long as the item stays in its original condition and you provide the receipt. This policy ensures a smooth and fair return process.
Yes. Returns made after 30 days qualify for an 85% refund of the original price, provided the jewelry remains in its original condition. This allows flexibility while protecting the value of your items.
Yes. When upgrading, we credit 100% of the original item’s value toward your new piece. This makes it easy to enhance or change your jewelry over time.
If you return an item previously used for an upgrade, you will receive 85% of the upgraded piece’s value, as long as it stays in its original condition. This policy ensures fairness for both parties.
No. Custom orders, personalized designs, and silver items cannot be returned or refunded, as they are crafted exclusively for you.
Refunds are issued via check and are payable 60 days after the return date. This method ensures secure and traceable payments.
Yes. All Begermi by Antwerpen pieces come with a quality guarantee. Each item is carefully crafted from 925 sterling silver and inspected to ensure durability and authenticity. This guarantees your jewelry meets our high standards.
We provide professional repair services for all our silver pieces. If your jewelry needs attention, bring it to our store or contact us to arrange a repair. Our team will guide you through the process.
Basic adjustments and minor repairs may be covered under the guarantee. However, extensive damage or wear could require a service fee, which we will confirm with you before starting any repair. This ensures transparency and avoids surprises
Yes. We offer a variety of customizations. You can create a piece tailored to your taste, ranging from subtle adjustments to more intricate designs. This allows you to express your personal style fully.
To request customization, please visit our store. Our team will review all details with you and guide the process to bring your vision to life.
No. Customized pieces with intricate or personalized designs cannot be returned because they are crafted exclusively for you. This ensures each piece remains unique and special.
Begermi by Antwerpen is our sterling silver brand. We offer contemporary designs in 925 silver while also featuring exclusive international collections. This ensures a wide range of styles for every taste.
All our jewelry is crafted from 925 sterling silver. This provides lasting durability and a brilliant, long-lasting finish.
Yes. In addition to our own collections, we carry unique pieces from Roberto Bravo and the exclusive Turkish collection, Kurtulan. This allows customers to enjoy diverse and exceptional designs.
You can visit our store in Maadi, Cairo, Egypt. Alternatively, you can explore and purchase from our collections online at begermi.com, making it easy to shop from anywhere.
