We recommend gently polishing your silver with a soft cloth after each wear. For deeper cleaning, use mild soap with warm water, rinse well, and dry with a clean cloth.
Avoid harsh chemicals, tissues, or abrasive cleaners as they can scratch or dull the surface. Also remove silver jewelry before swimming, bathing, or applying lotions and perfumes.
Keep your silver in a dry, airtight pouch or jewelry box. Store pieces separately to prevent scratches and reduce exposure to air and moisture, which cause tarnishing.
We accept returns within 30 days of purchase for a full refund, as long as the item is in its original condition and accompanied by the receipt.
Yes. Returns made after 30 days are eligible for an 85% refund of the original value, provided the jewelry is in its original condition.
Yes. For upgrades, 100% of the original item’s value will be credited toward your new piece.
If you return an item previously used for an upgrade, you will receive 85% of the upgraded piece’s value, provided it is in original condition.
No. Custom orders, personalized designs, and silver items are non-refundable and non-returnable, as they are crafted exclusively for you.
Refunds are issued via check, payable 60 days after the return date.
Yes, all Begermi by Antwerpen pieces come with a quality guarantee. Each item is carefully crafted from 925 sterling silver and inspected to ensure durability and authenticity.
We provide professional repair services for our silver pieces. If your jewelry requires attention, you can bring it to our store or contact us to arrange service.
Basic adjustments and minor repairs may be covered under our guarantee. However, extensive damage or wear may involve a service fee, which we will confirm with you before proceeding.
Yes, we offer customizations of all sorts. You can create a piece tailored to your taste, from subtle changes to more intricate designs.
Requesting customization requires a visit to our store. There, our team will go over all details with you to bring your vision to life.
Customized pieces with more intricate and personalized designs cannot be returned, as they are crafted exclusively for you.
Begermi by Antwerpen is our sterling silver brand, offering contemporary designs in 925 silver alongside exclusive international collections.
All of our jewelry is crafted in 925 sterling silver, ensuring both lasting durability and a brilliant finish.
Yes, in addition to our own collections, we proudly carry unique pieces from Roberto Bravo and the exclusive Turkish collection, Kurtulan.
We have one store located in Maadi, Cairo, Egypt. You can also browse our collections online at begermi.com.
