LEGAL & PRIVACY​

Terms of Use

1. Acceptance of Terms

When you access or use Begermi.com (the “Site”), you confirm that you have read, understood, and agree to these Terms of Use, including all referenced policies. If you do not agree, please do not use the Site. These Terms apply to all visitors, users, and others who access or interact with the Site.

2. Company Information and Scope of Service

Begermi is a fine jewellery brand based in Maadi, Cairo, Egypt. As part of a long-established company, we provide an e‑commerce platform for our exclusive collections. Our selection includes handcrafted S Begermi pieces and curated items sourced from Turkey and Italy. Each piece is unique and undergoes strict quality checks. S Begermi items are crafted from high-grade sterling silver, with gemstones that are genuine and clearly specified in weight and karatage. In addition, we offer innovative designs such as select Kurtulan gold bangles through international partnerships. These Terms govern your access to and purchases from the Site.

3. Eligibility and User Obligations

You must be at least 18 years old or have a legal guardian’s consent to use the Site. When creating an account or placing an order, you agree to provide accurate, complete, and current information. Please update your information whenever necessary. Furthermore, you may not misuse the Site or its content in ways that violate the law, infringe intellectual-property rights, or disrupt Site operations.

4. Product Information, Pricing, and Order Confirmation

All products are subject to availability, and we may limit quantities or discontinue items at any time. We strive to display product descriptions, materials, and weights accurately; however, slight variations may occur due to the handmade nature of many pieces. Prices are listed in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise. After placing an order, you will receive a confirmation email. This confirms receipt of your order but does not signify acceptance. In some cases, we may cancel or refuse orders if a product is unavailable or if we detect fraudulent activity.

5. Payment

We accept major credit cards, bank transfers, and other payment methods listed during checkout. Full payment is required at the time of ordering. You confirm that your billing and contact information is accurate and that you are authorized to use the chosen payment method.

6. Shipping and Delivery

We ship within Egypt and internationally upon request. Delivery times are estimates and may vary due to circumstances beyond our control. All items are insured in transit; however, the risk of loss passes to you upon delivery. Any duties, taxes, or import fees for international orders are your responsibility.

7. Returns and Exchanges

Eligible items may be returned or exchanged within seven (7) days of delivery if they remain unworn, in original packaging, and with documentation intact. Custom-made or personalized S Begermi pieces, final-sale items, and earrings (for hygiene reasons) are non-returnable. To start a return, contact our customer-service team. Approved refunds will be credited to your original payment method, minus shipping costs. Please refer to our “Return Policy” for more information.

8. Warranty and Repairs

Begermi guarantees that its jewellery is free from manufacturing defects for one (1) year from the purchase date. S Begermi items use high-quality sterling silver, and listed gemstones are genuine and correctly weighed. This warranty does not cover damage caused by misuse, accidents, or unauthorized repairs. Warranty claims require proof of purchase and inspection by Begermi.

9. Intellectual Property

All content on the Site—including designs, images, logos, text, and graphics—belongs to Begermi or its licensors. All content is protected under intellectual-property laws. You may not reproduce, distribute, display, or exploit any content without prior written permission.

10. Limitation of Liability

Begermi is not responsible for indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our liability is limited to the amount you paid for the product causing the claim.

11. Governing Law

These Terms are governed by the laws of the Arab Republic of Egypt. All disputes regarding these Terms or your use of the Site will be resolved exclusively in the courts of Cairo.

12. Updates to Terms

We may revise these Terms at any time. Updated Terms will be posted on the Site with the revision date. By continuing to use the Site, you agree to the updated Terms.

13. Contact

For questions regarding these Terms, contact us at our registered address in Maadi, Cairo, or via email at support@begermi.com

Conditions of Sale

1. Formation of Contract

Begermi (“Seller”) agrees to sell, and you (“Buyer”) agree to purchase, the jewellery and accessories listed on the checkout page. All sales are governed by the terms outlined in these Conditions of Sale.

2. Purchase Price and Payment

The purchase price for each item is displayed on the Site. You agree to pay the full amount at checkout. Accepted payment methods include credit cards, bank transfers, and any other options shown during checkout. If payment is not received on time, interest charges or collection costs may apply.

3. Delivery

Delivery follows our standard shipping policy. While we provide estimated delivery dates, delays may occur due to circumstances beyond our control. All goods are packaged according to our quality standards to ensure they arrive safely.

4. Transfer of Risk and Title

The risk of loss passes to you once the goods are delivered. Ownership (title) of the goods transfers only after full payment is completed.

5. Limited Warranty

We guarantee that items purchased from this Site are free from manufacturing defects for one (1) year. This warranty is subject to our policies and does not cover damage caused by misuse, accidents, or unauthorized alterations.

6. Disclaimer of Warranties and Limitation of Liability

Except as explicitly stated in these Conditions, the Seller disclaims all other warranties, whether express or implied. Additionally, the Seller and its affiliates are not responsible for any special, consequential, incidental, or exemplary damages related to the goods.

7. Governing Law

These Conditions of Sale are governed by the laws of Egypt. Any disputes regarding these Conditions or your purchase will be resolved exclusively in the courts of Cairo.

8. Modifications

We may update or modify these Conditions at any time. Changes will apply to orders placed after the date of modification.

Privacy Policy

1. Introduction

Begermi values your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.

2. Information We Collect

We may collect personally identifiable information, including your name, address, email, billing information, and contact number. This happens when you create an account, place an order, sign up for newsletters, or participate in surveys. We collect only the information necessary to process your orders and provide our services. Additionally, we may collect anonymized data, such as statistics about Site usage, which cannot personally identify you.

3. How We Use Your Information

We use your personal information to:

  • Administer your account and manage our relationship with you.

  • Process and deliver your orders, verify payments, and prevent fraud.

  • Provide customer support and respond to inquiries.

  • Send marketing communications, newsletters, and promotional offers if you opt in.

  • Improve our website’s layout, content, and conduct market research.

We retain your information only as long as needed to achieve these purposes or as required by law.

4. Data Sharing and Transfers

We may share your personal information with:

  • Service providers who process payments, deliver orders, or perform other functions on our behalf.

  • Subsidiaries or affiliated companies, including those outside Egypt, for operational and marketing purposes.

  • Government authorities if required by law or to protect our rights.

We do not sell or rent your personal information to third parties without your consent.

5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and update the personal information we hold about you.

  • Request deletion of your personal data, subject to legal obligations.

  • Opt out of marketing communications at any time.

  • Object to or restrict processing under certain circumstances.

To exercise these rights, please contact us at privacy@begermi.com.

7. Links to Other Websites

The Site may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected on our Site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Site, and the “last updated” date will reflect the change. Continued use of the Site after updates indicates your acceptance of the new policy.

Cookie Policy

1. About Cookies

Cookies are small text files placed on your computer or mobile device by a website. They store information about your visit, such as your preferences and session data. Typically, cookies do not contain personally identifiable information. Additionally, we do not store sensitive data, such as mailing addresses or passwords, in the cookies we use.

2. How We Use Cookies

We use cookies to:

  • Recognize you when you revisit our Site, allowing us to remember your preferences and shopping cart items.

  • Provide a secure and efficient checkout process.

  • Compile aggregated data about Site traffic and interactions to improve the user experience.

3. Types of Cookies We Use

  • Session cookies: Temporary cookies that expire when you close your browser. They enable core Site functions, such as navigation and account access.

  • Persistent cookies: These remain on your device for a set period or until you delete them. They remember your preferences and help personalize your experience.

  • Analytics cookies: These allow us to analyze web traffic and improve our Site’s performance.

4. Managing Cookies

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect Site functionality, including your ability to place orders.

5. Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytics or advertising purposes. These cookies are subject to the providers’ privacy policies. By using our Site, you agree to the use of cookies as described in this policy.

Accessibility Statement

At Begermi, we are dedicated to making our website accessible for all users, including people with disabilities. We aim to meet internationally recognized accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) 2.1. Our efforts include:

  • Designing pages with clear structure, descriptive headings, and visible focus indicators.

  • Providing alternative text for images and ensuring sufficient color contrast.

  • Making forms and navigation elements usable with keyboards and assistive technologies.

  • Regularly testing the Site using accessibility tools and collecting user feedback to improve usability.

If you encounter any accessibility barriers or have suggestions for improvement, please contact us at support@begermi.com. We will make reasonable efforts to address your concerns and provide the information or service you need through alternative methods.